7.29.2008

Opinions Please

I have this "friend" who went to a salon to get her eyebrows waxed, because I'm sure it's written in many conference talks and in the scriptures (I'll give you the reference for it later) that the un-tamed, un-waxed, un-beautiful eyebrows are an abomination... or something like that (ummmm, could you not quote me on that).

This "friend" doesn't like to spend a lot of money so she called around to find the best price. She knew she found the place when the people at the salon answered the phone and said, "I give yu goo deal" immediately followed by, "yu wan ham fry rie wis sat?".

My "friend" rushed over to the salon and anxiously awaited her turn.

Soon a women called out, "Wha lady wan eyebow wax?". My "friend" jumped up and quickly followed the women to the eyebrow waxing section, which was only a pedicure chair surrounded by other lady's who were busy getting their bunions exfoliated.

Slightly awkward? Yes. A little out of place? Yes. And now that I think about it, where's my "friends" ham fried rice.

My "friend" sits down for a couple of minutes and WAM, BAM, thank you Mam!... It was done. Actually, it was more like RIP, TEAR, sharp STING, OUCH, I think you might have pulled off some flesh.... and it was done.

My "friend" awkwardly climbs out of the seat and casually walks up to the front desk to pay, pretending that the newly exposed flesh above and below the brow is supposed to be there. The lady hands my "friend" the credit card receipt for her to sign. My "friend" takes the receipt, signs it, hands it back to the lady, and says thank you (being kind not to bring up the issue of the no-ham-fried-rice situation).

After my "friend" climbs into her car/mini-van/love-mobile she realizes that in the midst of the throbbing and pulsating of her eyebrows that she had forgotten to leave a tip. So she climbs back out of her car and walks back into the store; the women responds, "Yu wan mo eyebow wax?". "No, no, no.. no.... ummm, NO. I'm good." my friend continues, "I think I forgot to tip you. Did I tip you?". The lady in return replies, "No. No tip". So my "friend" hands her a couple dollars and walks out the door wondering why anyone would tip someone for inflicting pain on them.

Several days later my "friend" was going through her bank accounts statements via her husband and found that the amount billed for the eyebrow wax was more than what was on the original receipt. My "friend" was not too happy about that.

Short story long, the lady at the salon had taken advantage of my "friend's" fragile and unfocused state and wrote in her own tip when my "friend" forgot to leave one. She didn't write out a huge amount, but still... isn't that kind of like stealing?

Here's where you come in,
My "friend" is having a dilemma of what she should do.
Is it worth it to go in and request the money back? She would probably waste that much money in gas just to drive back there. And even then, how could she prove that this lady wrote in her own tip? What to do, what to do.

So I was kind of hoping that, you, my fellow bloggies could help out. Maybe you could write out a little dialogue for me, I'm mean my "friend" and tell her what to say.
Or maybe we could just role play. You be the stealing lady at the nail salon and I'll be my "friend" who got ripped off....
it will be fun!

13 comments:

em said...

My first impulse is to say head back over there and get your cash back!

Then I see the situation unfold in my head and realize it's probably more trouble than it's worth, what with the language barrier and having to remember to take BOTH the bank statement and the original receipt and since that place obviously doesn't work under a recognized set of morals she'll probably just lie to you anyway and you'll come out even more frustrated and it's not like you can even ask her to put your waxed eyebrows back in place as a refund or anything like that. Whew.

So, maybe this is just the time to take one for the team and go order yourself some ham fried rice from some other, more honest place.

Jill said...

It's really not about the money, it's about honesty. If she ripped of your "friend" she will/has ripped off other people. It is time this type of action should come to a stop.

Jill said...

off, not of...oh well!

Mindi said...

oh, your poor "friend"...are you i mean is SHE ok??
listen, she stole, and yes, it's wrong. but i've been around the block a few times being ancient and 38 years old and all, and i say PICK YOUR BATTLES. this is not one you want to pick. it is simply NOT WORTH IT.

if it was 100 dollars? maybe, but even then i'd probably just be bent out of shape and chalk it up to "life experience".

what she did was wrong. but for you to go to all the hassle of going back, trying to accuse, getting it back from them (which you and i both know will prob. never happen) will only cause you more agony and stress.

just walk away, look back and laugh at it in a few weeks, never frequent the joint again, and get your ham fried rice somewhere else.....
just my humble opinion. good luck!

Crystal said...

Ginnie, Check your email girlfriend!!! I want you do do some pictures If you can!

Jenny B said...

I say you, I mean your friend should eat a whole mess of mexican food (or whatever makes your friend SUPER gasy) and head back over to the salon just to say hello! Sweet victory!

amyorr said...

I agree with Emily. Your friend might have to let this one go. That is horrible though. Tell her I'm sorry!

Nana Sue said...

Okay, first of all I am a total blog stalker but this one has me coming right out of the closet with both barrels ready to blast!! (I'm not even sure HOW I got to your darling blog, but we can do the genealogy later!). Here is my story and then my take on what she ought to do.....I went to one of the very same "salons" for a pedicure, typical, I soak my feet, ahh that feels great! I'm so excited to get all the rough edges off of my toes and heels. Well this gal takes a pumice stone with razor sharp points on it to my left big toe......yikes, I came out of my chair and she didn't even flinch. She kept going and finally when she was removing some polish from my toe I think she realized it was blood and not polish, gads the remover sent me to the moon again. Well I paid and gave a tip and limped out, literally. I got back to my office and showed some friends my toe and by now it looked a lot like raw hamburger.....so I made a call to the shop and asked to talk to the Manager.....he said "oh you want a manicure?" I know I was done right then.....well I was a wimp and didn't go back, but I am telling all of my friends, family members and anyone who will listen to NEVER go to this place again. I really should have marched right back in and demanded my money back. So, I think your friend at the very least should go back and bring it to the attention of the owner, these people have got to stop abusing their customers!! Boy, thanks for letting me get this off of my mind, I love your blog and hope we can figure out what our "connection" just might be!!

Hoss.Rose.MiniB said...

I am also, admittedly a blog-stalker, but we are connected through lil-mil. I always check your blog because I love your photos.

I always think of what I should have said but never do and wish I had later, until recently. I had a "friend" who waited for a take out salad and bread sticks the bread sticks were already made and all they had to do was make a salad) for 25 minutes once and didn't bat an eye, but then my friend's auntie made me, I mean her, go back and talk to the manager. He gave me, ah, her money back and apologized.

I know, totally different situation, but took all I had, she had, to do it, and it was very liberating. The apology was so sincere I would totally go back there, but that is beside the point.

If you work in customer service or for that matter if you work in this country then you should be held to a standard, and if your friend and my friend don't expect others to live up to that standard then they won't, and they will keep cheating our other friends.

I would tell your friend to go back and call them on it, and then demand a free pedicure (from a different beautician if possible), that is easier than messing with the credit card, (or threaten to prosecute, that will scare 'em!)

Good Luck, and post if you do anything about it!

Anonymous said...

My Advice?
DON'T GO TO PLACES LIKE THAT!

They probably don't have licenses....ask to see them. And, talking with the manager or owner will do you no good. He has probably told them to do that, or has done it himself....you will never get your money back. I know those places are cheap, but it is not worth it. If you want some suggestions as to where to go next time....call me!

Merilee said...

I'm a little late on this one, and don't have any advice, seeing as that I would probably be too chicken to say anything. But I think what Jenny B said sounds good. Too funny! Also, your probably not the first that has happened to so maybe it should be brought to their attention. Let them know they can't get away with that.

The Skinners said...

I would just call the salon and talk to the manager and let them know what happened (if they speak English ha ha). If they dont speak English, forget it.

Anonymous said...

This must be your friend "Gimmie." If it is, I think calling those eyebrows a bush is a little too kind. I would describe them more as trees!

To me, I think it is better to teach a man to fish rather than to give him a fish. Although this may be a woman in discussion and not a man, it is still possible to teach her; however, it will just take longer, as they are a slower learning breed.

I think rather than discussing the principle of what the lady did was right or wrong, we should turn our focus to the "friend".

I think it was foolish and unwise of the "friend" to leave the spot open for a tip and not have crossed it out. The "friend" can go get her money back, but then she will just be given a fish; however, if we teach the "friend" that it is a big no-no to leave the tip amount blank on a receipt, then she will begin to learn how to fish!

Now once the "friend" learns to put a big line through the tip amount and write in the total on the receipt, she will be ready to do much more than just get her money back; she will be ready to exact her revenge!

First off, she needs to go and blackmail the lady who took advantage of your big, bushy-treed eyebrow “friend”. Without the lady knowing who the “friend” is, the “friend” needs to get her email address and send her this link, www.ksl.com/shell-be-scared-now!. This will help prep her for the demands of your “friend”!

If she can’t get some good money out of this and/or a near life-time of waxing for free, then she needs to call her credit card company and report it (the credit card company will refund the money to you), report it to the local police department, and then file a civil suit against the individual and the company (the claim must be reported for fraud – and you don’t need an attorney to do it!).

Anyway, that is my 1 dollar and 32 cents worth.